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Insurance Company Rankings

Find Out Which is the Best Auto Insurance Company

Are you looking for consumer reports and auto insurance company rankings? Here, you can see who is on top and also the insurance companies who are in the lower part of the list. You can also add your input and get a reliable quote from the best carriers.

We do not evaluate insurance companies based on their financial performance, or their state market share.

We evaluate what really matters - how did they treat you when you had a claim with them. Here are the results. For an explanation of the categories used, please click here.

Rank	Insurance Company	Overall Score	1	2	3	4	5	6	7	8	9	10	Insurance  Quote
1	USAA	99	10	10	9.5	10	9.5	10	10	10	10	10	Quote
2	GMAC	98.9	10	10	9	10	9.9	10	10	10	10	10	Quote
3	Amica Mutual	98.4	10	10	10	9	9.4	10	10	10	10	10	Quote
4	Fairfax Financial	98.4	10	10	9.3	9.1	10	10	10	10	10	10	Quote
5	Unitrin	98.3	10	10	8.9	9.4	10	10	10	10	10	10	Quote
6	Quincy  Mutual	96.5	10	10	8	9	9.5	10	10	10	10	10	Quote
7	Old Republic	94.5	10	10	9	8	7.5	10	10	10	10	10	Quote
8	Cuna Mutual	94	10	10	9.5	7.5	8	10	9	10	10	10	Quote
9	Federated Mutual	93.6	10	10	8	10	8.8	10	8	8.8	10	10	Quote
10	Cigna	88.8	8	10	10	10	7	10	8	7	8.8	10	Quote
11	Idaho Farm Bureau	87	10	5	10	10	10	5	10	10	7	10	Quote
12	CNA	86.3	8	9	8	9	8	8	8.8	10	7.5	10	Quote
13	Ace USA	80	8.8	3	8.5	7.8	8.1	5.8	10	10	8	10	Quote
14	ProAssurance	79.7	8.1	8.4	6.1	8	8	10	8	6	7.1	10	Quote
15	St. Paul Companies	79.4	10	9	8	8	6	10	7.8	4	6.6	10	Quote
16	Guideone	77.6	9	9.5	8.5	6.2	7	8.8	6.5	5	7.1	10	Quote
17	Philadelphia United	77.5	8	8	10	7.1	6.2	9	6	6	7.2	10	Quote
18	Mutual Of Enumclaw	71.5	7.4	7.4	7.1	7	7.1	6.4	5	7	7.1	10	Quote
19	Greater New York	71.2	6.2	7.1	10	9	6.2	6.2	5	5.5	6	10	Quote
20	Markel	71.1	7	7.2	10	8	4.5	5.4	2	10	7	10	Quote
21	ICW	71	10	8	4	3.3	9	6.2	6	9.5	5	10	Quote
22	Markel	70.8	7.4	6.7	6.4	6.1	9	8.5	4	5.9	6.8	10	Quote
23	Bristol West	68.2	6	5.5	8.9	7.7	8.1	6.5	5.5	2.3	7.7	10	Quote
24	Penn America	68	7	9	7	8	5	6	6	2	8	10	Quote
25	Penn Miller	63.2	5	9	10	5.1	3.9	2.2	6	8	4	10	Quote
26	Michigan Farm Bureau	60.3	9	10	4	4.8	3.3	10	4	2.2	3	10	Quote
27	Greater New York	60.3	9	9	6	9	1.9	2.3	5	7	1.1	10	Quote
28	United National	59.9	9	6	4.5	10	5.2	4.5	8	1.4	1.3	10	Quote
29	Liberty Mutual	59.5	8	6.2	8.2	9.8	7	3.3	2.4	2.1	2.5	10	Quote
30	Nationwide	58	10	10	10	0	0	2.2	5.8	8	2	10	Quote
31	New London County	52.4	9	10	1.1	5.5	7.1	3.3	3.3	1.1	2	10	Quote
32	Safeco	51.8	6	6	3.3	4.1	6.1	7.2	7.1	1	1	10	Quote
33	Erie	51.1	4.2	5	2.4	4.8	6.8	5.3	6	6.1	0.5	10	Quote
34	Auto Owners	48.5	6.1	2.3	4.8	4.4	8.1	8.2	1.2	3.4	0	10	Quote
35	Zurich	46.4	4.4	6.9	3.4	8.9	4.2	1.9	2.3	3.1	1.3	10	Quote
36	Farmers	45.1	4.3	3.5	6.2	6	4.2	3.3	2.2	3.1	2.3	10	Quote
37	Metlife	42	4.2	5.4	3.2	2.1	3.4	4	2.1	3.1	4.5	10	Quote
38	Mercury General	41.1	3.3	7	7.2	1.4	1.9	3.1	1.9	2.3	3	10	Quote
39	California Mutual	41	3.1	3.5	4.1	4.1	4	3.1	2.9	4.1	2.1	10	Quote
40	Progressive	40.9	4.5	4.3	6.5	5.5	3.1	4	0	0	3	10	Quote
41	Balboa	40.3	3.3	7.1	4.3	5.1	3.4	3.2	3	0	0.9	10	Quote
42	Cincinnati Companies	39.85	3.5	4.5	3.8	3.75	2.8	3	2.8	3.4	2.3	10	Quote
43	Sentry	39.5	3	2.9	4	5.1	3.4	3.1	2.3	2.2	3.5	10	Quote
44	Lumbermens	38.5	4.1	3.3	3.1	4.2	3.3	0	4.3	3.1	3.1	10	Quote
45	AIG	35.9	4.5	2.3	2.8	3.2	3.2	1.3	4.3	2.1	2.2	10	Quote
46	Travelers	35.4	3.2	3.2	3.3	3.2	2.3	1.8	2.4	3.2	2.8	10	Quote
47	Unum	35.3	4.2	4.1	2.3	2.3	1.2	1.6	1.9	4.3	3.4	10	Quote
48	Hardford	34.5	2.8	3.2	2.3	3.3	2.2	2.6	2.9	1.8	3.4	10	Quote
49	Allstate	25.7	4.3	2.3	0	0.9	0	3.2	1.9	0	3.1	10	Quote
50	State Farm	19	0	1.8	0.9	0.7	0	2.4	0	0	3.2	10	Quote

Questions in the survey:

1. Did the Insurance Company pay for the damages within 30 days of filing a claim?

2. Did you agree with the liability or fault decision?

3. Were you kept informed of the developments of the investigation?

4. Did they answer your phone calls and/or your voice mails?

5. Were they clear about your coverages and the claim process?

6. Did they protect YOUR interests?

7. Was the paperwork required from you fair and reasonable?

8. How satisfied were you with the repairs of your car?

9. Is your premium fair for the service that you received?

10. Does your insurance company offer the cheapest premium? Note: This question was "thrown out" as it was creating confusion. We gave 10 points to all insurance carriers.

It is important to note that we do not take into account how long the insurance company has been in business. Instead, we evaluated the carrier behavior at the time that matters, the claim.

We give the same weight to each of the questions above and then average the answer. The more points an insurance company gets, the higher the insurance company ranks.

This way, both price and quality will be taken into account. Consumers need to have true consumer reports so they know where to buy insurance from.

Most insurance companies claim 99% customer satisfaction. We cannot help but ask how they obtained those numbers, so we created our own consumer reports and auto insurance company rankings survey. This will show what true consumers have to say.

If there is more to the story than just rating insurance companies or than what the numbers say, you can visit the Rants and Raves section so you can express your thoughts and feelings regarding a specific insurance company.

Please allow one month for your data to be tabulated into our consumer reports and insurance company rankings. 

Please visit us soon and sign up for our insurance Ezine or free newsletter. We will give you updates of the Top 20 insurance companies if there is any significant data to change this chart.

What was your experience with and what is your opinion of your insurance company? How do they show company rankings?

Consumer Reports and Auto Insurance Company Rankings Please note that all fields followed by an asterisk must be filled in. Please Name The Insurance Company* Please Name The Insurance Company* Did they pay for the auto damage within 30 days?* Did they pay for the auto damage within 30 days?* Yes No Did you agree with the fault decision?* Did you agree with the fault decision?* Yes No Were you kept informed of the developments of the investigation?* Were you kept informed of the developments of the investigation?* ---Select---\n1 No 2 3 4 5 I had to Call them 6 7 8 9 10 I was informed at all times Did they answer your phone calls and/or your voice mails?* Did they answer your phone calls and/or your voice mails?* ---Select---\n1 No 2 3 4 5 They did but late 6 7 8 9 10 They called me within 4 hours Were they clear about your coverages and the claim process?* Were they clear about your coverages and the claim process?* ---Select---\n1 No 2 3 4 5 The explanation was no clear 6 7 8 9 10 Every thing was clear Did they protect YOUR interests?* Did they protect YOUR interests?* Yes No Was the paperwork required from you fair and resonable?* Was the paperwork required from you fair and resonable?* ---Select---\n1 No, there was a lot of paperwork 2 3 4 5 It was average. 6 7 8 9 10 It was minimal. Very Easy. How satisfied were you with the repairs of your car? ---Select---\n1 They did not fix the car right! 2 3 4 5 They were ok, not great. 6 7 8 9 10 I was very satisfied Is your premium fair for the service that you received?* Is your premium fair for the service that you received?* Yes No Does your insurance company offer the cheapest premium?* Does your insurance company offer the cheapest premium?* Yes No Please enter the word that you see below.

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